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DEALER SUPPORT

  • When ordering online make sure to choose the desired currency in which you want to pay in. The currency of your invoice cannot be changed later.

    Also, please remember to DOUBLE CHECK your order before completing the purchase, to make sure you are not missing any of the parts you desire.

    If you are missing anything, please create a new order and we’ll try our best to combine orders depending on product availability.

  • For updates on pre-orders, latest releases and other important news, please subscribe to our dealer newsletter by filling in the form in the footer of this website.

  • You can keep yourself updated on the arrival of new stock arriving at the Omnium warehouse in Copenhagen, DK here.

    UK Shipments from Copenhagen occur regularly, so pre-order items take 3-5weeks to arrive.

    All orders INCLUDING pre-orders will only be made available online.

    Omnium Future Stock Pre-orders are currently available to Sentient Works 1-4 months prior to arrival at the Omnium warehouse in Copenhagen. If there is a container on the water, we can usually place orders for those items before they even arrive in Denmark for onward processing.

    For advice on this, please contact us at secrets@sentient.works, or info@omniumcargo.uk.

    If you place a pre-order on this site, our team will review it to see what the availability is like and advise you accordingly. We will always do our best to secure frames for our dealers, and keep all parties informed about lead times and alternative options, if their preferred colour is going to take more than a few months to arrive in the UK.

  • Click here to download the Omnium Cargo Sales Tips & Tricks PDF

  • Please be aware of any phishing scams via email, pretending to be from OMNIUM UK or SENTIENT WORKS regarding overdue payments, invoices or new banking details!

    These can quite often appear as if they are coming from our very own @omniumcargo.uk & @sentient.works email addresses, but if you hit reply they’ll direct the email somewhere else such as an Outlook address.

    After speaking with some experts in the field, we’ve done as much as we can with improved protocols and highest available security settings. We also advise you to increase your own protocols and security settings to help avoid these types of emails appearing in your inbox.

    If anything seems fishy or off, please get in touch with us first. or

  • Terms vary according to your account type.

    UK Dealers: Custom payment terms available.

    EU & Rest of World Customers: Card payment only

  • Please feel free to add or tag us on your social media:

    Instagram: @sentient.works @omniumcargo

Demo Bikes

Demo bikes are available to dealers while they are getting started Omnium & Sentient Works.

The demo bike loan is nearly free! However, you must pay the onward postage costs, assemble it, look after it, and pack it back up at the end of your loan period.

If you are interested in taking one of the bikes, this is what you need to do:

  1. Schedule your loan period by emailing secrets@sentient.works
  2. Confirm receipt of the bike by email, or by doing an Instagram post to promo it, tagging @sentient.works for good measure.
  3. Enjoy the bike for at least 30 days, before liasing with me to arrange giving it up.
  4. Then maybe if it was a success, you will consider buying yourself a frame, and build your own shop demo bike? (10% off first 2 demo frames or bikes deal is there for this purpose.)

DEMO BIKE 1 | Mini-Max V2

Size: Small > 52cm Top Tube > 77cm (30″) Standover Height.

Drivetrain: Shimano Deore Link Glide 10s

Fun every day, and anywhere! Mixed use Maxxis tyres. Dropper seatpost. Sentient Rack Pillow & Strap

Demo Bikes Terms & Conditions

  1. ONLY AVAILABLE TO UK DEALERS. Retail customers should ask their local dealer to request a test ride.
  2. To borrow a demo bike you must have a public shop or workshop premises.
  3. You must have third-party liability insurance and business insurance which would cover the replacement value of the bike if it were to be damaged, be lost or stolen while it is in your custody.
  4. You must have a test ride policy in place such that you keep either some valid UK photo ID, a bank card with a small deposit, or a similar procedure.
  5. If the bike is damaged, or requires any maintenance during your loan, you must inform me before you do anything that cannot be undone. All work done on the bikes will be logged on the bikes dedicated page.